Outer Banks Vacation Planner > Policies

• Payments
• Security Deposits
• Vacation Insurance
• Cancellations/Transfers
• Pets
• Lost and Found
• Owner Closets
• Beach Nourishment and Construction
• Pre-reservations
• Disclosure

Payments back to top

Prices quoted on this website are based on a seven-day rental. An advance rental payment of one-half (50%) of the rent is required within seven (7) days of making reservation. If signed lease agreement and payment are not received within seven days, reservation will be cancelled. Personal checks are accepted for advance rental amounts, balances and security deposit payments provided the check is received 30 days prior to date of arrival. For payments received 30 days or less prior to date of arrival, payment must be made in the form of certified or cashier's check, money order, MasterCard® or Visa®. A $35 service charge on all returned checks will be added to your balance. All reservations require a credit card on file regardless of form of payment.

Final payments are required 30 days prior to your scheduled arrival date.

Please mark this on your calendar, as NO INVOICE IS SENT FOR THE FINAL PAYMENT. When making your remittance, please be sure that the name of the LEASE HOLDER can be found on your check/money order, along with your reservation number.
All advance rent amounts and rents will be deposited in an interest-bearing trust account at Gateway Bank and Trust, 3600 N. Croatan Hwy, Kitty Hawk, NC and the interest accrued to Seaside Vacations, Inc.

Security Deposits back to top

All rental homes require a security deposit to cover the cost of damages, missing items or other problems that may occur during your stay. Report any problems immediately to our office to avoid possible loss of your security deposit. Security deposits will be refunded within 45 days of your departure.

As an alternative, Seaside Vacations offers an optional security deposit waiver fee, in lieu of a security deposit. Payment of a nonrefundable $55 fee will cover any reported, accidental loss or damage to the rental property. Detailed information regarding this option is provided at check in. If you choose to pay this fee, your balance payment will be adjusted accordingly. If you choose not to purchase the security deposit waiver fee, initial where indicated on your lease. The fee will be deducted from your final payment. Those who opt for the security deposit waiver fee must still provide a credit card to be kept on file at time of check-in.

Vacation Insurance back to top

Trip Cancellation Insurance charges are automatically added to your first rental payment.

If you do not wish to purchase this coverage, you may decline the charge by initialing where indicated on your lease. The Trip Cancellation policy provides protection in the event that vacation time is lost due to any mandatory evacuation ordered by county emergency management.

Please be aware that if you cancel your reservation, certain restrictions may apply. You must confirm your cancellation request in writing to be eligible to have your week re-rented. If we are successful in re-renting the home, we will return your payment less a cancellation fee of $200, our administrative fee, and any travel insurance premiums you may have paid.

Cancellations/Transfers back to top

Cancellations or transfers (including date changes or switching of homes) must be made in writing. We cannot refund any monies unless the original home is re-rented for the entire rental period and prepayment has cleared. We will return payment (less our administrative fee, travel insurance, and a cancellation fee of $200). Every effort is made to rebook; however if the home does not rebook, all monies received will be forfeited.

Pets back to top

Pets are not allowed in any rental home unless otherwise indicated. Homes that allow pets are limited to one mature, house-trained dog (75-pound limit). Cats and other animals are not permitted. A $125 fee, plus tax, is added to the rental amount. Pets are not allowed in pools, hot tubs or spas. Tenants are responsible for any damage incurred by their pet, as this type of damage is not covered under our security deposit waiver fee. Owners of pets at non-pet homes will be subject to a $200 unauthorized pet fee and may be evicted without a refund. Please be aware that all of our beaches have leash laws.

Lost and Found back to top

Seaside Vacations will not be responsible for any items that you leave in your rental home. Lost items will be held for two weeks. After that time, all unclaimed items will be donated to a local charitable organization. If requested, items left behind will be returned via U.S. mail. A $25 handling fee plus postal charges will apply to all returns.

Owner Closets back to top

Many of our homeowners maintain a locked closet and/or utility room in their home for storage of personal items. Please respect these locked closets and storage rooms and do not attempt to open them. Any damage to this area of the rental property will be billed directly to the guest, since this type of damage is willful and not covered under the security deposit waiver fee.

Beach Nourishment and Construction back to top

Some areas along the beaches will be involved in beach nourishment projects or construction projects may be in progress nearby during your stay. You may experience some inconvenience during these endeavors. Seaside Vacations cannot predict when or where these jobs will begin or how long they will last. Since we have no control over these situations, no compensation or moves to other properties are permitted.

Pre-reservations back to top

If you would like to reserve your same rental home for next year, please complete the pre-reservation form included in your check-in package and return it to our office by your departure date. Remember, if you do not reserve your house by your check-out date, it will become available to others. Pre-reservations are tentative until December 2008 (when your first payment is due), and they are based on the unit and time period being available.

Disclosure back to top

Every effort has been made to ensure that our descriptions, amenities available, rates and distances to ocean accesses are accurate. However, we CANNOT BE HELD RESPONSIBLE for changes made by owners in furnishings or equipment, inaccurate descriptions, distance to ocean errors, or printing errors.

We regret that we will be unable to move you to another home or compensate you for errors or omissions that may be included this rental brochure.