Careers at Seaside Vacations
At Seaside Vacations, we are always looking for new and motivated members to join our team.
Founded in 1990, Seaside Vacations is a full-service property management and vacation home provider located on North Carolina’s Outer Banks. We offer a wide variety of Outer Banks vacation rentals in Corolla, Duck, Southern Shores, Kitty Hawk, Kill Devil Hills, Nags Head, Manteo, and Hatteras Island.
Seaside Vacations continually strives to employ capable people and provide fair rewards, pay, and benefits for their contributions. As an employer, the Company is interested in the well-being of its employees and their families. We know that by employing strong employees, Seaside Vacations can continue to provide its customers with quality products and services.
The foundation of Seaside Vacations is built on our commitment to:
- Function according to the Company values
- Offer the most exceptional customer service available in the vacation industry
- Provide abundant opportunities for personal growth
- Be a great place to work on the Outer Banks
- Be profitable, sharing these profits with the ones who make them possible
If you have the experience and knowledge for any of the positions listed below at Seaside Vacations, please feel free to apply. If you are interested in working for Seaside Vacations but don't see a job that's currently listed that you feel applicable to apply for, you may email your resume to our Human Resources department to be kept on file for future consideration.
Are you applying for a seasonal position? Click here to FILL OUT AN APPLICATION.
Marketing Director
Location: Kitty Hawk, NC (Outer Banks)
About the Role
Seaside Vacations is seeking a Marketing Director to lead and execute marketing strategies that drive vacation bookings, grow brand awareness, and support homeowner acquisition across the Outer Banks.
This is a hands-on leadership role ideal for someone who can think strategically and execute effectively. You’ll oversee campaigns from concept to completion, manage day-to-day marketing efforts, and continuously optimize performance across channels. This role also requires an understanding of how evolving technologies—especially AI—are changing search behavior, content strategy, and marketing efficiency.
Key Responsibilities
Strategy & Leadership
- Develop and execute comprehensive marketing strategies to drive occupancy and revenue across a portfolio of 450+ vacation homes
- Identify opportunities for growth across guest acquisition, repeat bookings, and homeowner recruitment
- Collaborate with leadership on business goals and market positioning
- Manage marketing budget and allocate spend for maximum ROI
Campaign Management & Execution
- Plan and execute seasonal campaigns (spring, summer, shoulder season, etc.)
- Oversee email marketing strategy including segmentation, automation, and promotions
- Manage digital advertising (Google, Meta, OTT/CTV, retargeting, etc.)
- Lead website content strategy including landing pages, SEO, and CRO initiatives
AI, Search & Digital Innovation
- Stay current on how AI is reshaping search behavior (including generative and zero-click search) and adapt strategies accordingly
- Optimize website content and structure for both traditional SEO and AI-driven discovery (e.g., conversational search, featured snippets, and evolving search engine experiences)
- Leverage AI tools to improve marketing efficiency, including content development, personalization, and campaign optimization
- Evaluate emerging technologies and recommend practical applications that improve performance, scalability, and guest experience
Content & Brand
- Maintain and evolve the Seaside Vacations brand voice—fun, approachable, and coastal-inspired
- Oversee content creation including email, website, social, and property descriptions
- Ensure consistency across all guest and homeowner-facing messaging
Performance & Analytics
- Track, analyze, and report on marketing performance (traffic, conversions, ROI, etc.)
- Use tools like GA4 and CRM/email platforms to guide decision-making
- Continuously test and optimize campaigns for improved results
Team & Collaboration
- Work cross-functionally with Guest Services, Owner Services, and Operations
- Manage external partners (agencies, media vendors, local partnerships, etc.)
- Manage an internal marketing team
Qualifications
- 5+ years of experience in marketing, with at least 2+ years in a leadership role
- Experience in hospitality, travel, or vacation rentals strongly preferred
- Strong understanding of digital marketing channels (email, paid media, SEO, CRO)
- Familiarity with AI tools (e.g., ChatGPT or similar) and their application in marketing workflows
- Understanding of evolving search trends, including AI-driven search experiences and their impact on SEO and content strategy
- Proven ability to manage campaigns from strategy through execution
- Analytical mindset with experience using data to drive decisions
- Excellent communication and organizational skills
- Ability to balance automation with brand voice, quality, and authenticity
- Comfortable working in a fast-paced, seasonal business environment
What Success Looks Like
- Increased direct bookings and reduced reliance on third-party platforms
- Strong email engagement and repeat guest conversion
- Effective seasonal campaigns that drive occupancy in need periods
- Growth in homeowner leads and conversions
- A consistent, recognizable brand voice across all channels
- Website and content strategy evolves to remain competitive in an AI-driven search environment
Why Join Seaside Vacations?
- Be part of a well-established, locally trusted brand in the Outer Banks
- Opportunity to make a direct impact on company growth
- Collaborative team environment with room for creativity and innovation
- Work in one of the most sought-after vacation destinations on the East Coast
To apply, send your resume and cover letter to Lori Smith, LSmith@seasideobx.com.
Maintenance Manager
Job Summary:
This role is a key position within the company in the delivery of customer service to our guests and homeowners. This is not an entry-level position. The role is responsible for planning, organizing and overseeing the maintenance of properties, facilities, and equipment to support operational effectiveness.
Other Department Relationships: Owner Services, Guest Services, Hospitality, and Laundry
Key Responsibilities and Accountabilities:
- You will be responsible for the supervision, guidance, and engagement of maintenance staff.
- You will be responsible to train and lead others to perform preventive maintenance functions, maintaining standards, and minimizing the services of outside contractors.
- You will be responsible for assisting with the recruitment and onboarding process
- You will be responsible for hiring and accountability for all maintenance techs
- You will be responsible for the department schedule
- You will be responsible for approving the maintenance staff payroll
- Support, develop, and implement plans to keep the property, equipment, and grounds in an excellent state of repair and working order.
- Assignment and tracking of tasks through Streamline and Breezeway.
- Ensure an adequate supply of products is on hand for daily requirements and emergency maintenance situations..
- Follow and promote policy and procedure regarding the performance and behavior of maintenance staff
- Adhere to Health and Safety regulations, fire prevention programs, and train employees as required..
- Provide on-the-job staff training.
- Generate communication to staff, owners, guests, and vendors regarding construction/maintenance work.
- Development, implementation, and adherence of all preventative maintenance programs.
- Participate in budget preparation and cost analysis.
- Identifies and implements process improvements to increase efficiency
- Actively participates in competitive shopping for price quotes as a measure of cost containment.
Working Conditions:
- 70% office,30% in field work, where working conditions may require working in the extreme cold and/or heat outside for long periods.
- May be required to serve in an on-call capacity to respond to an unforeseen circumstance or emergency and, if such circumstance arises, to report to work after the end of the employees' regular shifts and before the beginning of their next scheduled shifts.
- May be required to lift between 25 and 50 lbs.
Skills, Abilities, Special Licenses or Certificates:
Working knowledge of construction, electrical, plumbing, water, general maintenance and HVAC repair experience in the proper use of power equipment, tools, and building materials.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities associated with it. Management reserves the right to amend and change responsibilities to meet business and organizational needs.
Please email Tony Soto at TSoto@SeasideOBX.com for consideration.
Assistant Property Coordinator
We are expanding our team and actively recruiting for an Assistant Property Coordinator. This full-time, year-round position offers an excellent opportunity for growth within the vacation rental industry. The Assistant Property Coordinator supports the Property Coordinator Team, focusing on owner relationships, unit readiness, guest issue resolution, and administrative tasks. This position serves as a stepping stone with opportunities for advancement.
Key Responsibilities:
- Assist in maintaining strong relationships with homeowners to promote retention and satisfaction.
- Support the resolution of guest and owner concerns with professionalism and efficiency.
- Conduct routine property inspections and annual evaluations to ensure company standards are met.
- Collaborate with the Housekeeping and Maintenance teams to address cleanliness, repairs, and other property needs.
- Assist with the coordination of replacement items and various projects.
- Perform administrative tasks, including collecting feedback, processing guest and owner refund paperwork, data entry, reviewing documentation, and internal communications.
Qualifications:
- Excellent customer service and communication skills.
- Positive attitude with the ability to contribute to a collaborative, engaging work environment.
- Proficiency in MS Office and Google Workspace.
- Knowledge of the OBX area and vacation rental industry is preferred but not required.
- Valid NC Driver’s License and ability to lift up to 35 pounds.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities associated with it. Management reserves the right to amend and change responsibilities to meet business and organizational needs and goals.
Benefits: Paid Time Off, Health Insurance contribution, 401K with company contributions, Profit Sharing, Flex Spending Account (FSA/HSA), Paid Holidays, Company Vehicle Use and Cell Phone.
To apply, please fill out an application using the link below and email your resume to HSholar@SeasideOBX.com for consideration.
Operations Coordinator
Job Summary:
The Maintenance/Operations Coordinator is responsible for scheduling all maintenance and housekeeping requests for our homes. You will work directly with our internal maintenance techs, housekeeping teams, and vendors to provide prompt, effective customer service, resolution, and follow-up for all property maintenance needs.
Key Responsibilities and Accountabilities:
- Coordinate the activities of Maintenance Technicians, Air Filter Technicians, and Housekeeping Staff and keep them highly organized and efficient
- Coordinate and keep the team and owners up-to-date with the status of vended work
- Utilize our technology systems to properly create, update, and close out work tasks (internal and vendor)
- Clearly and promptly communicate with homeowners and guests about any maintenance issues that may arise
- Partner with the Maintenance, Pool & Spa, and Housekeeping Managers on improving operational effectiveness.
- Investigate maintenance compensation requests
- Regular meetings with management to review expenses and give advice on improving the financial operations of the department
- Other tasks and duties as requested
Skills, Abilities, Special Licenses or Certificates
- Ability to manage the constant flow of work and communicate clearly via email, text, phone, and written word
- Problem-solving using facts and data
- Positive ‘get it done’ attitude
Working Conditions:
- 90% office, 10% in-field work, where working conditions may require working in the extreme cold and/or heat outside for long periods.
- May be required to lift between 25 lbs occasionally.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities associated with it. Management reserves the right to amend and change responsibilities to meet business and organizational needs and goals.
Please email resumes to maintenance@seasideobx.com for consideration.
Maintenance Technician
Seaside Vacations is looking for a candidate to fill a Maintenance Technician position.
Looking for candidates with a positive, team-focused attitude. The Maintenance Technician plays an important customer service role while proudly taking on duties assisting guests in resolving minor maintenance issues throughout their visit and ensuring homes are kept in good repair for our homeowners.
Duties may include, but are not limited to:
- Completion of all assigned work orders to be done within the standards of Seaside Vacations Assist guests with the operation of electronic equipment.
- General home maintenance
- Minor plumbing, electrical, HVAC & carpentry.
- Troubleshoot internet and TV issues.
- Basic yard work.
- Power washing.
- Shoveling sand.
- Troubleshooting appliances.
- Update & program keyless lock systems.
- Purchase & deliver items as requested by a guest, an owner, or other staff members.
- Perform maintenance inspections when assigned
- Assure that all paperwork associated with the job is accurate and timely, especially items and details relating to billing, such as receipts. Must be completed within digitally assigned work order.
- Update and manage work orders from the field.
Working Conditions and Environment/Physical Demands:
- This is a physically demanding position that requires a fast pace, and the ability to lift and carry heavy objects up and downstairs.
- Ability to effectively work with owners of vacation rental properties and the rental guests in those units.
- Requires being out of the office and in the units managed by Seaside Vacations in hot and cold weather and in heavy local traffic conditions
- Availability to work rotating on-call 24/7 shifts that include evenings, midnights, days, weekends, and holidays, when required.
Must have a clean driving record and be able to pass a background check.
A company vehicle and cell phone are provided.
Please email resumes to maintenance@seasideobx.com for consideration.
Operations Runner
Department: Operations - Housekeeping Division
Reports To: Operations Manager
Key Responsibilities of an Operations Runner:
- Conduct routine site visits to ensure properties are well-maintained, addressing minor cleaning issues as needed, and reporting any major concerns to property management.
- Assist tenants with minor housekeeping requests, deliver notices or correspondence, and facilitate communication between tenants and the property management team.
- Run errands to pick up supplies or deliver materials as needed.
- Support property managers with administrative tasks such as filing, organizing, and data entry.
- Assist in preparing properties for new tenants by checking readiness, overseeing inspections, and ensuring all necessary maintenance and cleaning are completed.
- Assist with day-to-day property operations, including managing keys, ensuring security of vacant units, and maintaining inventory of property supplies.
- Help organize and set up any tenant or property-related events, such as meetings, social events, or open houses.
- Respond to emergencies and support the team with time-sensitive tasks when needed.
Skills required for an operations runner:
- Previous experience in property management, facilities maintenance, or a related field is a plus, but not required.
- Strong verbal and written communication skills with the ability to interact professionally with tenants, vendors, and team members.
- Ability to manage multiple tasks, prioritize responsibilities, and maintain attention to detail.
- Ability to perform physical tasks such as lifting, carrying supplies, and walking or inspecting properties.
- A valid driver’s license and reliable transportation for running errands and property inspections.
Physical Requirements:
- 20% office, 80% working in the field, where working conditions may require working in extreme cold and/or heat for long periods of time.
- Ability to lift and carry up to 25-50 pounds.
- Ability to walk, stand, or move for extended periods.
- Must be able to drive to various properties in the area as required.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities associated with it. Management reserves the right to amend and change responsibilities to meet business and organization needs.
Please email Tony Soto at TSoto@SeasideOBX.com for consideration.
Laundry Attendant
Department: Operations - Housekeeping Division
Reports To: Warehouse Supervisor
Key responsibilities of a laundry attendant:
- Sorting laundry: Separate soiled items by color, fabric type, and stain level.
- Washing and drying: Operate commercial laundry equipment to wash and dry items according to proper settings.
- Stain treatment: Apply appropriate stain removal techniques based on fabric and stain type.
- Folding and pressing: Fold or press cleaned items neatly, ensuring proper presentation.
- Inventory management: Maintain accurate linen inventory by tracking and reporting missing or damaged items.
- Equipment maintenance: Clean and maintain laundry machines, including lint traps and washing compartments.
- Customer service: Interact with guests or customers to receive laundry items, address concerns, and deliver cleaned laundry.
- Safety compliance: Adhere to safety protocols regarding chemical handling and laundry machine operation.
- Attention to detail: Ability to identify and handle delicate fabrics and special washing instructions.
- Physical stamina: Capability to lift heavy laundry baskets and stand for extended periods.
- Basic cleaning knowledge: Understanding of different cleaning agents and their proper application.
- Organizational skills: Efficiently sorting and managing laundry items to ensure timely completion.
- Basic mechanical skills: Ability to operate commercial laundry equipment and troubleshoot minor issues.
Working Conditions:
- 100% working in the commercial laundry., where working conditions may require working in the extreme cold and/or heat for long periods of time.
- May be required to serve in an on-call capacity to respond to an unforeseen circumstance or emergency and, if such circumstance arises, to report to work after the end of the employees' regular shifts and before the beginning of their next scheduled shifts.
- May be required to lift between 25-50 lbs.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities associated with it. Management reserves the right to amend and change responsibilities to meet business and organizational needs.
Please email Tony Soto at TSoto@SeasideOBX.com for consideration.
Field Supervisor
Seaside Vacations has 2 Field Supervisor positions available for the Season.
- Field Supervisors assist in the tracking, coordination, and training of cleaners in the field as well as assisting in the office with administrative tasks as needed.
- These are full-time positions, May - September.
- Weekends required.
- Must be able to pass a background check.
Please email inquiries to Tony Soto at TSoto@seasideobx.com or click on the button below to apply online.
Weekend Inspectors
Seaside Vacations is looking for a few committed, dependable people to join our Inspection team for the upcoming season.
- NO EXPERIENCE IS NECESSARY. Supplies provided.
- Pay rate is $20 per hour PLUS mileage.
- Weekend work is required. Must be able to pass a background check and have reliable transportation.
Please email inquiries to Brittney House at BHouse@SeasideOBX.com or click on the button below to apply online.
House Cleaners / Housekeepers
Seaside Vacations is hiring Housekeepers for the season.
- Housekeepers can earn as much as $500+ in a single weekend! A great way to make some extra cash this summer.
- Must be reliable, and have transportation.
Please email Hospitality@SeasideOBX.com or call 252-261-7777 for additional information or click on the button below to apply online.
Pool / Spa Tech
Seaside Vacations is looking for an individual who enjoys working outside, has exceptional customer service, and can easily converse with guests.
- Individual must be a self-starter willing to follow through with “full-day” directions and pool/spa routes.
- The ideal candidate is willing to work on a seasonal basis. He/she must be able to open, maintain, and close pools and spas.
- Must be CPO certified, have a valid driver's license, and be able to pass a background check.
- Piece pay
Please email Tony Soto at TSoto@SeasideOBX.com or call 252-261-7787 for additional information.
