What can our Guest Services department do for you?
Here at Seaside Vacations, we LOVE our guests! Our Guest Services Department is made up a team of awesome Outer Banks lovers who want to make sure you and your family have an awesome time on your vacation. From the moment you begin looking for a house to the moment you depart, our team will be available to help you out along the way! So, what exactly can we do for you?
Find your perfect Outer Banks vacation rental.
Don't let finding the perfect beach rental be a challenge. Our guest service representatives are experienced and knowledgeable about all of our homes and can easily help you find the perfect fit. Looking for a home that is pet-friendly? Need a home by the water? Do you require a home with a Master Bedroom on the ground floor? Do you prefer bunk beds for the kids? Want to be in a certain town? Do you like to stay within walking distance of your favorite restaurant? Do you plan to stay less than a full week? Just let us know your specific needs and preferences and we can help get you into the perfect home!
Suggest the perfect Outer Banks activity.
Our Guest Services team aren't just employees—they are beach lovers too! Our team is familiar with everything from the best indoor recreational activities and fishing charters to the greatest family-friendly activities and restaurants. Interested in a specific local event or just curious about what may be happening during the week you’re in town? Just ask! Do you have a party member with food allergies or perhaps someone who insists on eating steamed oysters at every meal? We can suggest a restaurant for you to try! Maybe you’re curious about the local golf scene, fishing piers, or even the best beaches to look for seashells. Just let us know—our goal is to make sure you have an excellent trip! (Hint: You can also read our blog for suggestions!)
Provide updates on local issues.
Living on an island is a dream come true…but it can come with unique challenges. Weather, beach erosion, flooding, road closures, construction and other issues come up from time to time. (For example, beach nourishment projects routinely occur and sometimes close off various sections of the beach.) However, we want our guests to always be informed so we’ll be sure to let you know if something is going on that may impact your vacation and we’re always happy to suggest a work-around! Also, if you have a specific concern, don’t be afraid to ask.
Clarify the reservation details.
Give us a call and find out what you can expect as a Seaside Vacations guest. Explore standard and extra amenities, learn how to make a payment, ask about our layaway program, or get information about our rental policies. Are you unsure if you should purchase trip insurance? Are you curious about what amenities come with each home? No matter what questions you have, we’ll get you an answer!
Reach out to us anytime.
Remember, you can call one of our guest services representatives at (800) 395-2525 or utilize the CLICK TO CHAT icon at the bottom right corner of this page. To get started on your vacation home search, just click the button below!